Online Payments

• Process VISA, MasterCard, Discover, and electronic checks
• Option to add a customer-paid convenience fee to cover processing fees
• Real time payment processing
• IVR - 24x7 integrated pay by phone

Customer Account

• Shows up-to-date account balance and payment information
• Meter readings and usage by service
• View billing and payment history
• Review past readings and usage
• Save hours per day answering customer billing, reading, and payment questions
• Sign up for additional services, such as budget payments and bank drafting
• Request account changes, such as transfers or new services
• Schedule recurring payments
• View or print statements
• Go paperless

We are pleased with the product, service and professionalism demonstrated by the entire staff at Computer Network, Inc. CNI offers an excellent utility billing software that is user-friendly and a support staff that truly supports their product. The support begins with the initial contact, continues during the conversion process and with every day-to-day situation that springs up. Thank you, CNI, for offering a quality product and service.

Allyson Horner
Gibson County Natural Gas