e-Billing

• Customized with your logo
• Fully integrated with UMS
• Complete solution - no need for additional interfaces or third-party products

Online Payments

• Process VISA, MasterCard, Discover, and electronic checks
• Option to add a customer-paid convenience fee to cover processing fees
• Real-time payment processing option
• Automated payment file
• IVR - 24x7 integrated pay by phone

Customer Account

• Shows up-to-date account account balance and payment information
• Current meter readings and usage by service
• View billing and payment history
• Review past readings and usage
• Save hours per day answering customer billing, reading, and payment questions
• Sign up for additional services, such as budget payments and bank drafting
• Request account changes, such as transfers or new services

We are pleased with the product, service and professionalism demonstrated by the entire staff at Computer Network, Inc. CNI offers an excellent utility billing software that is user-friendly and a support staff that truly supports their product. The support begins with the initial contact, continues during the conversion process and with every day-to-day situation that springs up. Thank you, CNI, for offering a quality product and service.

Allyson Horner
Gibson County Natural Gas